Warranty Policy

Your Peace of Mind Warranty.

At Premium Used Auto Parts, Quality Comes Standard

90 days warranty badge
Section 01

Our Commitment to You

At Premium Used Auto Parts, we stand behind every part we sell. Our warranty policy is designed to give you confidence in your purchase while keeping things straightforward and fair.

Section 02

Warranty Coverage

Our warranty focuses on damaged parts or items sent in error, covering parts exclusively. Please note that labor costs are not included for any sold items. In the event of a damaged part, we will strive to replace it; if a replacement is unavailable, a full refund will be issued. For orders canceled without a replacement request, a 25% restocking fee and deferred shipping costs may apply. Similarly, if the incorrect part is ordered and needs to be returned, a 25% restocking fee and deferred shipping costs for refunds will also be applied. If you decide to cancel an order after it has been placed, a 25% restocking fee may be charged, with the option to defer shipping costs during the refund process.

Section 03

Warranty Duration

  • Engine and Transmission Parts: 60-90 days (based on engine age)
  • Regular Parts: 90-days warranty
Section 04

Engine and Transmission Guarantees

Engines are guaranteed against rod knock, cracked blocks, and excessive smoking for 90 days from the purchase date. While engine accessories are not covered under this guarantee, we recommend replacing gaskets and seals for optimal performance. Transmissions are guaranteed to function properly at purchase, with gears in good condition. Please remember that fluids must be replaced for proper operation.

Section 05

What's Covered

  • Engines: 90-day guarantee against, Rod knock, Cracked blocks, and Excessive smoking.
  • Transmissions: Guaranteed to work properly at purchase, All gears guaranteed in good condition.
Note: Engine accessories not included. We recommend replacing gaskets and seals. Fluid replacement required for transmissions.
Section 06

Limitations of Warranty

We cannot be held responsible for improper installation or misuse after purchase. Buyers waive claims for consequential damages, including labor charges, loss of income, or rental fees. The sole remedy available is a return of the purchase price or an exchange for a replacement part if promptly returned. No warranties of merchantability or fitness for a particular purpose extend beyond what is described on the invoice.

Section 07

What's Not Covered

We want to be upfront about what isn't included:

  • Labor costs
  • Sensors
  • Carrier bearings
  • U joints
  • CV joints
  • Ball joints
  • Housings
  • Wiring harnesses
Section 08

Important Installation Requirements

ABS Modules

  • Must be reprogrammed with dealer software prior to installation
  • Failure to reprogram will void the warranty

Speedometers

  • May require reprogramming with dealer software prior to installation
  • Failure to reprogram when required will void the warranty
Section 09

Warranty Claim Process

To process your warranty claim, we require:

  1. Diagnostic report
  2. Installation report
  3. Video documentation of the issue
  4. Photos or Video of the affected part
Note: All four items are mandatory for processing any warranty claim
Section 10

Important Notes

  • Verify parts needed with an experienced mechanic before ordering
  • We're not responsible for:
    • Improper installation
    • Post-purchase misuse
    • Items delivered but not collected (as per tracking)
  • Testing-only purchases are non-returnable
Section 11

Need Help?

We're here for you! Contact our friendly team:

1-800-606-1107

Our business hours are from 7 AM to 4 PM Pacific Time, Monday through Friday.

Section 12

Our Promise

We aim to make you comfortable with your used auto part purchase. Our warranty is more than just a policy—it's our commitment to your satisfaction and peace of mind.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Call Us Now1-800-606-1107