🚚Our Shipping Process at a Glance
- Verify and photograph your part
- Get your approval
- Ship to your location
- Keep you updated every step
Timeline Breakdown
| Step | Time | What Happens |
|---|---|---|
| Verification | 7 work days | We confirm part availability and condition |
| Your Review | 2 work days | You approve the photos we send |
| Shipping | 5 work days | We deliver to your address |
| Tracking Info | Within 2 days | You get carrier details via email |
✅Quality Check Process
We go the extra mile for your peace of mind:
- Verify stock and condition
- Take photos as parts are removed
- Send you pictures for review
- Wait for your approval before shipping
📍Delivery Addresses
Small Items
- Can be shipped to billing address on your credit/debit card
Large Items (Engines, Transmissions, etc.)
We require:
- Business/commercial address
- Company name
- Contact person's: Full name, Direct phone number, Email address
*Note: You must authorize us to communicate with your contact person for delivery details.*
📦Special Delivery Requirements
For large items:
- Forklift may be needed
- Customer responsible for:
- Arranging forklift if required
- Associated costs
- Operator availability
Upon Delivery
Protect yourself by:
- Examining packaging immediately
- Noting any damage on the bill of lading
- Keeping a copy for your records
💡Pro Tips for Smooth Delivery
- Ensure someone is available to receive large items
- Have inspection tools ready
- Clear space for the delivery
- Keep phone handy for carrier contact
⚠️Important Reminders
- Delivery times are estimates and may vary
- Commercial address required for large items
- Document any visible damage immediately
- Keep all packaging until inspection is complete
📞Questions About Your Order?
We're here to help! Contact our friendly team:
Our business hours are from 7 AM to 4 PM Pacific Time, Monday through Friday.
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Our Commitment
We stand by our products and your satisfaction. Our goal is to make you comfortable with your used auto part purchase. We're committed to getting premium used parts to you safely and efficiently. If you have any questions about our shipping process, don't hesitate to reach out!